Rupeek Loan KYC Policy

Rupeek Capital Private Limited

  1. Introduction

    The Company will broadly follow the KYC norms guidelines as applicable for NBFCs issued by the Reserve Bank of India vide circular DBR.AML.BC.No.81/14.01.001/2015-16 dated February 25, 2016. This will include reporting of cash transactions, suspicious transactions, blocking accounts in the names of banned entities, persons with criminal background etc. as advised by RBI from time to time.

  2. KYC Procedure

    The broad guidelines to conduct the KYC:

    1. Photo of the customer would be captured at the time of creation of Customer ID.
    2. Scanned images of the original KYC document submitted by the customer are uploaded and maintained in central digital repository.
    3. KYC documents before being accepted will be checked for validity and customer would be required to furnish an alternate document, if expiry date is less than 6 months from date of any new loan disbursal. System based controls will be put in place.
    4. In case of customers whose accounts have not been operated (or who have not been transacting) for more than 12 months fresh KYC documents or biometric authentication through Aadhaar (UIDAI) services will need to be taken before undertaking any new transactions. System based control will be put in place.
    5. Customer’s would be informed through SMS / Call about the KYC documents nearing expiry and should be requested to furnish renewed version of their expired KYC documents or an alternate document. No new loans would be disbursed to the customer without a valid KYC.
    6. Accounts in the names of individuals having a track record of criminal offence, if in the knowledge of the Company, should not be opened under any circumstances. Further, the system should block the opening of accounts in the names of individuals / organizations engaged in activities which are illegal (e.g. terrorism) and circulated by the United Nations.
  3. KYC Documents for Individuals / Natural Persons.

    KYC document for individuals shall comprise of 2 aspects viz. (i) Proof of Identity & (ii) Proof of Address.

    1. Proof of Identity

      Proof of Identity will carry clear photograph of the customer (KYC holder). These are the list of documents which can be accepted as Proof of Identity.

      • Passport
      • PAN Card
      • Voter ID Card
      • Driving Licence
      • Ration Card with photo
      • Aadhaar Card
    2. Proof of Address

      Proof of address will carry the current / permanent address of the customer (KYC holder). These are the list of documents which can be accepted as Proof of Address.

      For current / permanent address proof:

      • Passport
      • PAN Card
      • Voter ID Card
      • Driving Licence
      • Ration Card with photo
      • Aadhaar Card

      For current address proof:

      • Landline / Postpaid Mobile bill
      • Electricity bill
      • Water bill
      • LPG Gas bill
      • Bank account / Credit card statement or Passbook
      • Municipal / Local / House tax bill / receipt
      • Authentic rental lease agreement

      The prima facie genuineness of both the documents must be verified by the staff. Some documents may serve as both Proof of Identity and Proof of Address, but in such cases it must be ensured that the document mentions the present/current address of the customer otherwise a separate Proof of Address will be required.

      As a policy Gold loans will be granted to individuals & HUF only and not to companies, firms, trusts etc.

    3. KYC Updation

      Customers are recommended and advised to update their KYC details like their phone number, address and KYC documents by following the KYC updation process on the app or website. Alternately they can submit the updation request by sending us duly signed KYC updation form through email on support@rupeek.com or through sending registered post to the below mentioned address.

      Back Office Team
      Plot 45/B, Subham Complex, 1st A Main, Ground Floor, Front Wing B,
      Sarakki Industrial Layout, J.P.Nagar Bangalore 560078