Cities with Partially Resumed Operations
Chennai | Mumbai | Coimbatore | Delhi | Ahmedabad | Surat | Jaipur | Hyderabad | Kolkata
New Customers
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New Loans
Resumed We’re now fulfilling gold loan(New/Takeover) requests. Please call the city number for more details.
Ahmedabad: 079 64808182 / Surat: 0261 6480818 / Jaipur: 0141 6480818 / Chennai: 044 64808182 / Coimbatore: 0422 6480818 / Delhi: 011 64808182 / Hyderabad: 040 64808182 / Kolkata: 033 64808182
Existing Customers
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Interest Payments / Partial Payments
Not Affected
Payments (basis the scheme/tenure) can be made using any online mode through the Rupeek App.
Rupeek Regular E-Pay (Jumping Scheme): Customers are advised to make regular interest payments as mentioned on their scheme declaration policy to retain & enjoy rebates on the base interest rate. If effective interest is not paid, rebate benefits will not apply & a higher effective interest will be levied as per the scheme declaration policy.
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Release / Part-Release
Partially Resumed We’re now catering to gold loan release requests. However, there could be a slight delay in fulfilling requests due to the lockdown restrictions in certain zones. We request your cooperation. For details, please call customer support:.
Chennai: 080 68186823 / Coimbatore: 080 68186823 / Hyderabad: 080 68186822 / Mumbai: 080 68186824 / Ahmedabad: 080 68187599 / Surat: 080 68187599 / Delhi: 080 68187599 / Jaipur: 080 68187599 / Kolkata: 080 68187599 /
Cities with Affected Operations
Bangalore | Pune
New Customers
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New Loans
Partially Affected
We’re catering to gold loan requests in a limited capacity in select bank branches.
Existing Customers
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Interest Payments / Partial Payments
Not Affected
Payments (basis the scheme/tenure) can be made using any online mode through the Rupeek App
Rupeek Regular E-Pay (Jumping Scheme): Customers are advised to make regular interest payments as mentioned on their scheme declaration policy to retain & enjoy rebates on the base interest rate. If effective interest is not paid, rebate benefits will not apply & a higher effective interest will be levied as per the scheme declaration policy.
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Release / Part-Release
Affected
Due to the Govt. imposed lockdown in the light of COVID-19, we are not accepting/fulfilling any release/part-release requests. However, for emergency releases, please call:
Bangalore: 080 68186888 | Pune: 080 68186824
MORATORIUM UPDATE- GOLD LOANS
From Rupeek Capital Private Limited
In line with RBI COVID-19 guidelines, Rupeek Capital Private Limited is offering a moratorium on repayment of loan outstanding to all the eligible customers till May 31, 2020. This moratorium is applicable on all loans outstanding which is due for repayment on or after March 1, 2020. In case, the customers choose to defer loan repayment, interest charges will continue to accrue on the loan outstanding balance.
- Read Federal Bank’s Moratorium Policy Here
- Read Karur Vysya Bank’s Moratorium Policy Here
- Read ICICI Bank’s Moratorium Policy Here
We recommend Rupeek customers to continue making payments as per their convenience to reduce the interest burden and avail regular rebates.
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For Moratorium related FAQs, click here.
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For more details please write to us at support@rupeek.com or call at:
Bangalore: 080 68186888 / Chennai: 080 68186823 / Coimbatore: 080 68186823 / Hyderabad: 080 68186822 / Pune: 080 68186824 / Mumbai: 080 68186824 / Ahmedabad: 080 68187599 / Surat: 080 68187599 / Delhi: 080 68187599 / Jaipur: 080 68187599
For any assistance please use the "Need Help?" section on the Rupeek App or write to us at support@rupeek.com
